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Conditions of Use

Conditions of Use

Last updated: Dec 11th 2018

 

By using avoturboworld.com, it is considered that you have read, understood and agreed to all terms and conditions described herein - therefore please read them carefully.

 

The term "avoturboworld.com" may also be described as “We” or “Us” throughout these Conditions of Use.

 

1/. PRIVACY:

 

Information Collection, Use and Sharing.

 

We are the sole owners of the information collected on this site.  We only have access to or collect information that you voluntarily give us via email and other direct contact from you.  We will not sell or rent this information to anyone.  We will use your information to respond to you regarding the reason you contacted us.  We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g. to ship an order.  Unless you ask us not to we may contact you in the future to tell you about specials, new products or services, or changes to these conditions of use.

 

Your Access to and Control Over Information

 

You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via the email address or phone number listed on our website, see what data we have about you if any, or, request we change or correct any data we have about you, or, have us delete any data we have about you.

 

Security

 

We take precautions to protect your information.  When you submit sensitive information via this website, your information is protected both online and offline.  Wherever we collect sensitive data (such as payment data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.  While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  Only employees who need the information to perform a specific job (for example billing, or customer service) are granted access to personally identifiable information.

 

2/. ELECTRONIC COMMUNICATIONS:

 

When you use avoturboworld.com, or send e-mails, text messages and other communications from your desktop or mobile device to us, you are communicating with us electronically.  You consent to receive communications from us electronically.  We will communicate with you in a variety of ways, such as by e-mail, text message or by posting notices and messages on this site.  You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

3/. YOUR ACCOUNT:

 

When you create an account at avoturboworld.com, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.  AVOturboworld.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

 

4/. COPYRIGHT:

 

All content included in or made available through avoturboworld.com, such as but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of avoturboworld.com and or its content suppliers and as such is protected by Japanese and international copyright laws.  The compilation of all content included in or made available through avoturboworld.com is the exclusive property of avoturboworld.com and protected by Japanese and international copyright laws.

 

5/. PRODUCT DESCRIPTIONS:

 

AVOturboworld.com makes every attempt to be as accurate as possible with the products displayed on our website. However, avoturboworld.com does not warrant that product descriptions, images or other content is accurate, complete, reliable, current, or error-free.  Therefore we will not accept any liability or claim arising as the result of misinterpretation either written or visual for orders placed on this site and further we are not responsible for manufacturers changes in design, colour, or materials of parts or products available on this site.

 

6/. PRICING:

 

All products on avoturboworld.com are priced in Australian Dollars (AUD) as the base currency without the addition of GST tax of 10%, any prices shown in other currencies are determined by an exchange rate conversion factor set by us, we reserve the right to change this conversion factor at any time and without prior notice.  ”Price" as stated on the website means the suggested retail price of a product, despite our best efforts, there may be products that are incorrectly priced.  If the correct price of a product sold on avoturboworld.com is higher than the stated price, we will, at our sole discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.  We retain the right to alter pricing, item descriptions and or availability of any and all parts and products offered on avoturboworld.com at any time and for any reason without prior notice.  Tax will be added in the checkout process for Australian customers or purchases to be shipped within Australia.

 

7/. ORDERING:

 

We retain the right at our sole discretion to cancel or amend any order placed with us.  Orders placed on this site will not be released for shipping under any circumstances until such time as payment is received in full.  Products shown on this website may be available only in limited quantities or may become unavailable due to situations we have no control over, accordingly we cannot always guarantee the availability of a product to fulfill an order.  In the event of such a situation arising we will contact you as soon as possible for instructions.  AVOturboworld.com are not responsible for any destination charges, such as but not limited to, import duties and or taxes incurred into any country.  By ordering from this site you as the buyer understand and agree that any and all import tax charges, duties, brokerage fees, storage fees or any other destination charges howsoever incurred are your sole responsibility as the buyer or importer.  We do not accept orders from companies or individuals that manufacture pattern or knock-off parts.  We do not supply parts to be copied to the detriment of any manufacturer, or any patent or design holder. All orders must be paid in full before shipping unless prior arrangements have been made.  Payments can only be made by the methods available on this online store or by a pre-arranged method agreed by management and the customer.

 

8/. RETURNS:

 

Incorrect Shipment and or Short Shipment

 

We must be advised within 72 hours of the Consignees receipt of goods (based on tracking information provided by the carrier) that there is an error with the supplied order, either incorrect parts supplied and/or short shipment of the ordered parts.  Following such notice and subsequent confirmation of an error we will issue a returns number and make arrangements to uplift the product, and/or request a tracking number for accepted and arranged returns. Absolutely no returns will be accepted, credited, or refunded without our prior written authorization.

 

Return of Goods

 

We may at our sole discretion accept the return of parts ordered but only on a case by case basis.  In such cases any goods we agree to accept for return will be subject to a 15% restocking fee.  All returned items freight costs will be paid by the sender.  The original freight costs will not be reimbursed.  Only un-used, un-damaged and complete parts will be eligible to be accepted for return.  Any request for a return must be made in writing within 72 hours of receipt (based on tracking information provided by the carrier).  No parts will be accepted for return after this time. Absolutely no returns will be accepted, credited, or refunded without our prior written authorization.

 

Exclusions

 

"Special Order" and "One-Off" parts, including parts ordered by request which are NOT listed on our website are supplied on a no return / no exception basis.

 

Unauthorized Returns

 

For any parts or orders that are returned without our prior written approval including packages returned as “Unclaimed” and/or “Undeliverable”,“Address Unknown”, “No such Address”, we will make every effort to contact the Consignee, and return freight or postage costs will be requested.  In the event no contact is made, or the consignee requests the Item(s) be abandoned, or return freight or postage remains unpaid, the item(s) will be held in storage for 60 days, and thereafter disposed of at our discretion with no further claim or reimbursement recognized.

 

9/. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

 

AVOturboworld.com will not be responsible or liable for any loss relating to short-shipment or non-delivery of part(s), and/or failure of any part(s) to meet any countries road or race standards, or to suit any particular application whatsoever.  Parts are supplied on the understanding that application and liability for use of the parts or products are solely the responsibility of the buyer and or end user.

Any high performance part produced by or sold by AVO Turboworld or an authorised agent may not be proven emissions legal and are as such for off-road use only.  In such cases where AVO Turboworld or an Authorised agent supplies high performance parts for customer fitting, the purchaser assumes all responsibility for installation of these parts; any and all of the potential risks involved, and accepts full risk from their usage.  Certification by an Engineer / EPA / CARB approval for a vehicle fitted with such high performance parts may be required to satisfy local road laws. The purchaser of such high performance parts shall be responsible for any such Engineers / EPA / CARB certification at their own expense.

 

10/. RISK OF LOSS:

 

All items purchased from avoturboworld.com are made pursuant to a shipment contract.  This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 

 

11/. APPLICABLE LAW:

 

The current laws of Victoria, Australia will govern these Conditions of Use and any dispute of any sort that mightarise between you "the customer" and avoturboworld.com.

 

12/. OUR ADDRESS:

 

AVO Turboworld Australia

75 Intrepid Street,

Berwick,

Victoria  3806,

Australia.

 

These Conditions of Use are copyrighted to AVOTurbo.com and may not be copied, stored or reproduced without our prior written authority and are subject to change at any time at our sole discretion.